CIM Group is growing! We have a new opening for a General Manager for one of our retail centers. The GM for the Shopping Center will have the opportunity to work with a mall with excellent freeway visibility, strong core following and a lot of new initiatives that we are working on from our end. If you are a General Manger with Mall experience or an AGM with a lot of experience in malls, this would be a great opportunity for you.
Working with the Vice President, the General Manager is accountable for the overall management and operation of the retail asset. The GM is responsible for effectively administering policies and procedures that promote well-managed, well-maintained buildings and grounds at company-owned retail properties. Responsible for assessment, planning, and implementation of strategies that ensure optimum operation and increase the asset’s NOI.
ESSENTIAL FUNCTIONS: • Oversee day-to-day operational management of buildings and grounds consistent with CIM policies and procedures, approved budgets, business plans and management direction. • Develop and manage the annual operating budget. Upon approval, these become the basis for day-to-day decision making and activities. • Manage tenant-focused relationship programs and processes that meet or exceed building occupant expectations. Consistent with expense parameters, anticipate tenant needs, assure positive and prompt response to service requests and administer affairs at strategic and operating levels for the mutual benefit of the tenants and property NOI. • Assume responsibility for the engagement of third-party suppliers and contractors. Negotiate service agreements, select contractors and suppliers, provide quality-control oversight, implement cost-containment initiatives, measure compliance to contractual standards. • Administer tenant leases in compliance with lease provisions. Determine escalation amounts. • Prepare, monitor, recommend and implement long term capital improvements and emergency repairs as needed. • Perform financial management and recordkeeping activities, such as: - Collecting rents and other receivables, invoicing tenants as required. Pursuing collections as necessary. - Manage payables, consistent with approved budgets, contractor/supplier performance, corporate accounting directive and expense containment initiatives. - Accurately report transactions using corporate accounting systems and methods in compliance with policies, procedures and timelines. Maintain documentation locally for management or other review. • Lead risk management efforts to minimize exposure and losses. - Obtain certificates of insurance or waivers from contractors, suppliers and other third-parties and assure adherence to safety guidelines pertinent to property visitors, tenants and employees. - Direct employee participation in company workplace illness and injury prevention programs and assure adherence to accident avoidance initiatives. - Provide post-accident follow-up including reporting, investigation and liaison for insurance, legal and incident prevention purposes. • Develop annual revenue and occupancy projections within pro forma and approval guidelines. • Manage internal information process on both an informal and formal basis within the Property Management organization and with corporate divisions. • Prepare monthly, quarterly and annual projections and status reports as requested.
SUPERVISORY RESPONSIBILITIES: • Supervisor on-site staff and other property teams (if any) including administrative support employee(s) and engineers. Supervisory responsibilities may also extend to an assistant property manager and property manager(s) of other CIM assets. Plan, organize and control employee-focused activities including but not limited to: - Assure compliance with all applicable employment laws. Assure compliance with company policies and procedures and management directives. - Facilitate employee development and training opportunities that promote maximum productivity and safety and prepare staff for opportunities for increased contributions. - Provide regular performance feedback, intervening as required when employee job performance fails to measure to up standards.
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.) • Bachelor’s degree (BA or BS) or equivalent from accredited college or university with successful completion of business-related coursework. • A minimum of two years of successful, professional property management experience in a commercial office environment. • A minimum of one year experience in a supervisory role. • Demonstrated practitioner’s knowledge and skills in: contract administration, lease administration leasing and leases, expense escalation practices, accounting and financial reporting, financial management reporting, financial analysis, budgeting and expense management, business planning, risk management, tax assessments, tenant relations, construction and tenant finish activities, engineering and preventative maintenance, energy management, security, emergency procedures, garage and parking operations. • Proficiency with financial software such as Yardi and Nexus Payables. • Must have Shopping Center / Mall experience
*CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.