View Benefits Summary link or by request from SSU Human Resources.
Application Deadline First review of applications will be at 8 am on November 27, 2017. Applications received on or after the first review date may not be considered.
Conditions of Employment This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.
Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with the Seawolf Commitment, our values include respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
Reporting to the Director of Academic Support Programs, the Coordinator of Tutorial Services and Supplemental Instruction is responsible for coordinating the essential functions of the Tutorial Center, which provides individualized tutoring for more than 60 courses per semester, as well as overseeing the planning and implementation of the SI program, a student success initiative that provides supplemental instruction for targeted courses that are academically challenging in order to improve student grades and reduce withdrawal and failure rates. The Tutorial Services/SI Coordinator is responsible for the daily operation of the Tutorial Center and SI program, including hiring and supervising the peer tutors and SI leaders; providing logistical oversite of campus space and resources needed to provide these services; tracking student participation and impact; collaborating with faculty and other campus staff for provision of these services; developing publicity and outreach strategies; and conducting program evaluation.
Major duties of the position include, but are not limited to, the following: - Oversee Tutorial Center operations, including determining courses needing support, number of tutors and hours needed to meet tutoring demand, and overseeing tutor appointment schedules. - Responsible for assisting with recruiting, training, evaluating peer tutors and assignments each semester. - Collaborate with Residence Life staff to plan for most effective provision of tutoring in freshmen residences and living/learning communities. - Verify and approve monthly tutor and SI leader time sheets. - Develop, monitor and oversee Tutorial and SI program budgets. - Monitor use of WiseGuy.com/SSU, the tutor scheduling software, coordinate with vendor to problem-solve programming problems, initiate contract renewal and evaluation of services. - Collaborate with academic division staff and faculty in the recruitment, hiring and training of SI leaders - Maintain student attendance tracking procedures for both Tutorial and SI programs, and revise procedures as needed to ensure accurate record-keeping and data collection to document student participation. - Compile and transfer SI data to the Office of Reporting and Analytics for analysis and creation of effective summary reports. - Assist SI leaders in scheduling classrooms for their study sessions each semester. - Facilitate outreach presentations to students, faculty and staff members at SSU. - Provide ongoing communication and training of faculty participating the SI program in collaboration with the Faculty Center and CSU Course Redesign and Technology staff. - Coordinate with Office of Reporting and Analytics staff to design and implement a data collection plan and generate reports needed to evaluate the impact and outcomes of services. - Identify additional challenging courses that may benefit from supplemental instruction and increase program participation as needed, based on funding ability for expansion of services. - Develop publicity and promotional materials to promote both tutoring services and supplemental instruction most effectively, including redesign or design of dedicated web pages, publicity through Seawolf Living, electronic publicity boards, etc. - Participate in CSU wide training initiatives for SI professional staff as well as monthly online meetings of SI staff at CSU institutions throughout the state. - Research and implement best practices documented to improve learning strategies, facilitation skills and leadership development for tutors and SI leaders. - Assist students with understanding university rules, regulations, policies and procedures.
Performs other secondary duties as assigned.
Duties take place mostly in an office setting located at Sonoma State University. As an exempt employee, you have some flexibility in your schedule, however one must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Evening and weekend hours may be required and will be specified only by the supervisor to meet operational needs. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position may require occasional travel by automobile or airplane, and overnight stay to travel trainings, events and meetings off campus.
Qualifications Requires a bachelor's degree from a four-year college or university in a job-related field and three years of progressively responsible professional student services work experience, preferably in a Learning Center, Tutorial Center or college level academic support program. A master's degree in a job-related field is preferred and may be substituted for one year of work experience. Intermediate to advanced proficiency with computers and Microsoft Office Suite (Outlook, Word, Excel) required. Knowledge of PeopleSoft, Blackboard analytics or Qualtrics is preferred.
Experience with the development and implementation of academic support programs such as Supplemental Instruction, academic tutoring, or teaching academic support courses is preferable, as well as knowledge and experience in program evaluation, data collection and budget management. This position requires a demonstrated ability to collaborate, make decisions and carry through on actions that may impact other programs and services. It requires the ability to manage multiple priorities at the same time and move them through to completion in a timely manner. Have experience with direct student hiring and supervision, ability to create and deliver effective presentations to small and large groups, have demonstrated strong oral and written communication skills, and good database management and social media marketing skills are preferred. Have the ability to understand problems from a broader perspective, anticipate needs, troubleshoot administrative problems and respond effectively; and be able to handle interpersonal situations as well confidential materials with professional judgment. General knowledge of student affairs practices and procedures, student development theory and academic support strategies is required.
The incumbent must have a working knowledge of related student services programs and academic program requirements and policies. Must have the ability to effectively communicate with all levels within the university and establish and maintain cooperative and inclusive relationships amongst diverse populations, including staff, faculty, administration, students, and other internal and external constituents. Carry out a variety of complex assignments without detailed instructions. Must be able to accept constructive feedback and work cooperatively in group situations.
Qualification Note Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Application Process Click the 'Apply Now' to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Sonoma State University's Jeanne Clery Act Annual Security Report is available at www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html.
Contact Information Sonoma State University Human Resources Main (707) 664-3100 Fax (707) 664-3196 1801 East Cotati Avenue Rohnert Park, CA 94928 email@example.com
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Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apa...rtment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.