As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experience nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.
Statement of Purpose: The Shift Supervisor is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively supervise a designated nursing station on a designated shift. Reporting to the Clinical Coordinator, and working collaboratively with the Coordinator and the Nursing Director, the Shift Supervisor is responsible for staffing, scheduling, problem-solving, performance improvement, job performance evaluation, setting expectations, working with Directors and preceptors in the orientation and training of new employees, and other supervisory responsibilities of a similar nature.
Job Summary: LEADERSHIP
Makes appropriate decisions and is able to provide rational explanation.
Investigates issues and incidents and follows- up with director and others as needed.
Ensures Notifications Forms are completed and submitted in a timely manner.
Bases decisions on potential impact to others and the organization.
Listens, remains open-minded, and is approachable
Demonstrates collaborative behavior.
Demonstrates effective problem solving skills.
Follows chain of command.
Manages conflict constructively.
Interacts with others in a constructive manner, encourages expression of ideas, and displays respect for differing opinions.
Role models professional behavior and customer service.
Collaboratively coordinates patient care and services with other departments.
Attends and contributes in Nursing Leadership Council.
Ensures a clean, neat environment, and keeps up with necessary structural/cosmetic repairs, in collaboration with the director. HUMANRESOURCES
Evaluates staff on clinical performances, provides direct feedback and annual review assessment.
Performs counseling with staff as needed.
Monitors attendance, overtime usage, and missed Kronos punches.
Creates action plans for improvement of clinical care or other administrative areas and monitors staff compliance to same. ORGANIZATION
Manages own time effectively. Able to organize and prioritize responsibilities
Manages organization of staff duties for shift, ensure, all meals periods and rest breaks are taken and staff complete shift duties on time.
Approves overtime when necessary and monitors overtime usage with regular reports to director. BUDGET
Manages the daily staffing per budgeted unit hours per patient day.
Flexes staff as needed for census fluctuations and changes in patient care needs.
Ensures adequate unit supplies are maintained (without excess overstocking)
Monitors equipment needs and repairs in collaboration with the director. REGULATORYAGENCYREQUIREMENTS
Oversees daily environment of care to ensure unit meets regulatory agency requirements.
Monitors staff practice and documentation to ensure regulatory agency requirements are met. Counsels staff as needed. CLINICALSUPPORT
Monitors staff performance against policy and standards.
Assists staff with interventions and evaluations for care need.
Ensures and assists staff with completion and revision of Plan of Care and Education.
Serves as a resource for staff and provides direction for clinical follow-through. oIs liaison to the Medical Staff oFacilitates MDP rounds oEnsures hourly rounding and walking report.
Participates in audits and other data collection projects, analyzes data and makes recommendations to clinical coordinator for improvement. OBSERVESREGULATORYAGENCYREQUIREMENTS: Stays current with knowledge of the following and coaches staff on non-compliance.
National Patient Safety Goals oPatient identifiers oUnapproved abbreviations oUniversal Protocol (Procedural Time Out) oHand-Off oMedication Reconciliation oClinical Alarms
OSHA requirements (i.e. no food or drink in clinical areas)
Continuous survey readiness oCritical Values Write Down Read Back Follow up oTelephone order Appropriate Documented Signed, Timed and Dated oMaintains safe practice in the work environment Correct body mechanics Electrical safety Infection Control Procedures Hand Washing DOCUMENTATION Ensures documentation is complete and correct on all flow sheets and chart forms:
Ensures orders are transcribed and signed off prior to the end of the shift.
Ensures completion of 12h/24h chart checks QUALITYMEASURES
Accurately identifies patients that fit Core Measure criteria.
Identifies items meeting Great Catch definition, reviews with staff and encourages reporting.
Completes Core Measure Documentation
Identifies and participates in data collections and process improvements related to Nurse Sensitive Quality Indicators. STAFFING
Prepares staff schedule with staff input.
Assigns patients based upon patient acuity and staff competence, and adjusts assignments as needed.
Assigns break/lunch times and ensures staff relief. PROFESSIONALDEVELOPMENT
Participates in professional hospital/nursing activities. oNursing committees/councils oHospital Teams oUnit Based Projects BONUSPOINTS
Professional Certification (5)
More than 8 Non-mandatory CEH (3)
Public nursing recognition (3) PERFORMSOTHERRESPONSIBILITIES AS ASSIGNED.
The University of Southern California values diversity and is committed to equal opportunity in employment.
When the University of Southern California opened its doors to 53 students in 1880, Los Angeles still lacked paved streets and electric lights. Today, the University of Southern California is one of the world?s leading private research universities and operates an integrated academic medical center that serves more than a million patients each year. An anchor institution in Los Angeles, a global ...center for arts, technology and international trade, USC enrolls more international students than any other U.S. university and offers extensive opportunities for internships and study abroad. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge.