The Stanford Clinical Excellence Research Center (CERC) seeks to safely lower the cost of healthcare in the United States by designing, pilot testing and evaluating new models of care delivery. We design, test, and disseminate health care delivery innovations that will lower the growth rate of US health care spending. Our design work is enabled by research in a variety of areas including human factors, artificial intelligence and positive deviance or bright spots.
We seek a Director of Healthcare Delivery Research to lead and manage all of our implementation projects. We are looking for an exceptional leader with the following characteristics:
Track record of successfully leading teams delivering multiple complex programs in health care, ideally with some experience leading through influence rather than direct supervision
Ability to communicate effectively with physicians, researchers, business executives and funders, both orally, and in writing
Familiarity with both acute and ambulatory settings of care both from a workflow perspective and an economic perspective (e.g., ability to construct a business case for change and identify the key changes to the workflow)
Strong project management orientation but with flexibility to address the dynamic needs and changes
Working knowledge of quality management and improvement techniques, including rapid tests of changes through PDSA cycles, LEAN, etc.
Understanding of measurement systems for both operations and pragmatic trials (i.e., development and implementation of KPIs, use of REDCAP for data collection, EMR extraction)
Experience negotiating with legal and procurement professionals to move to contract execution
Strong analytic abilities
Lead strategic planning and analysis for implementation portfolio of 30+ projects involving multiple PIs and co-investigators at Stanford and at other schools involving multiple health systems and purchaser organizations. These projects involve change across different clinical areas and settings, from primary care to medical oncology to surgery to intensive care to the home.
Lead the development of new programs and projects from initial concept to implementation, including influencing Chief Medical Officers, Chief Innovation Officers and other senior healthcare executives at health systems and purchasers.
Work with senior administrators across departments and schools to administer programs that involves investigators from multiple schools within the University and consortium work with other schools and complex compliance and regulatory issues due to the nature of our work with health systems and purchasers. Evaluate the effectiveness of operations, including time and resource intensity, and budget management, make recommendations, and implement change to drive continuous improvement across the portfolio of projects, both with direct reports and those led through influence. Oversee complex grant closeout requirements, including reporting and restrictions of activist funders.
Present work externally to Funders and other stakeholders. Develop and manage outreach strategy across the portfolio, bringing together key messages and resolving issues when projects led by different people impact the same organization, internally or externally.
Direct a team of 7+ including program managers, social science research professionals, and postdoctoral fellows, with dotted lines to principal investigators and co-investigators, clinical leaders, biostatisticians and multi-million dollar vendor agreements.
* - Other duties may also be assigned
Graduate degree in Public Health or other related field
Experience working in Health care Delivery Systems
EDUCATION & EXPERIENCE (REQUIRED):
Bachelor's degree and eight years of relevant experience, or combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Demonstrated leadership skills and ability to influence and motivate constituencies which could span multiple organizational boundaries.
Demonstrated excellent planning, organizational and analytical skills.
Demonstrated ability to make sound business decisions using good business judgment and innovative and creative problem-solving.
Demonstrated ability to manage financial, organizational and staff resources.
Excellent interpersonal and communications skills with the ability to cultivate professional and business partnerships.
Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
May work extended hours or weekends.
WORK STANDARDS (from JDL)
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.