The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: 12/05/2016
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As a national collegiate leader, the University Health Services' Tang Center provides comprehensive medical, mental health, insurance and health promotion services to all Berkeley students, and a variety of health programs for faculty and staff. Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics. Services are designed to minimize the impact of illness, emotional distress and injury on studies and work. Coupled with health promotion and public health programs, UHS reaches all segments of the Berkeley campus community.
UHS provides service to students Monday-Friday from 8:00AM to 7:00PM and on weekends during the academic school year (closed for weekends during summer). The Tang Center is closed on holidays. Learn more at uhs.berkeley.edu
The Clinical Assistant I will support the endeavors of the Occupational Health Clinic (OHC) which provides post-injury medical care (worker's compensation), and preventive services for all employees of the UC Berkeley campus. Key Responsibilities include:
Greets patients, verifies eligibility, accurately completes registration of patients using orders.
Answers telephone and refers to appropriate personnel as required to meet patient needs: Takes clear and accurate messages.
Schedules/reschedules patient appointments, using computerized appointment system to maximize clinic efficiency.
Demonstrates priority setting ability and organizational skills.
Assists in maintaining smooth clinic operations and optimal patient flow: demonstrates initiative in carrying out duties.
Directs or escorts patients as necessary. Assures that patients leaving the area have appropriate instructions, forms and referral information.
Trains and orients new personnel as directed by OEHP Clinic Manager.
Organizes and scans in results of lab tests, diagnostic studies, letters, medical records, etc., into EHR (currently Systoc)
Other duties as assigned. Intake and Patient Care
Obtains chart and documents appropriate health history and all patient interactions according to established guidelines.
Takes temperature, pulse rate, blood pressure, other vital signs and rooms patient as per unit guidelines. Documents findings and reports abnormal findings to clinicians.
Assists clinicians with examinations and procedures, using sterile techniques if indicated.
Instructs patient in specimen collection and performs specific testing as defined by assigned unit, i.e., check visual acuity using Snellen chart and urine dipstick, etc.
Assists with wound care according to standards of unit.
Fits, applies ace wraps, splints, slings, crutches and instructs patient in use of same.
Reports, intervenes appropriately and documents unsafe conditions and/or adverse patient conditions. Completes incident reports as per UHS protocol.
Performs duties within the scope of practice for medical assistants in the Occupational Health Clinic. Clinic Maintenance and Supplies
Demonstrates ability to use equipment correctly and safely.
Keeps inventory of supplies and restocks in assigned area, as needed, including patient education material.
Informs purchasing department of stock needed as per guidelines.
Unpacks and shelves goods received: must be able to lift supplies.
Cleans rooms in assigned area as per protocol.
Process contaminated articles, prepares packs for sterilization, and sterilizes equipment as needed and per infection control guidelines.
Has a minimum of one year medical assisting in high volume, fast paced outpatient setting.
Minimum 3-6 month clerical experience in a medical setting using a computerized appointment system and multiple phone line systems.
Excellent customer services skills.
Excellent verbal and written communication skills.
Ability to understand and follow written protocols for patient care.
Must understand and comply with HIPAA, and all regulations regarding the confidentiality of employee medical records.
Must be literate with computer applications for practice management, medical records and patient tracking.
Must be able to work in a collaborative manner.
Anticipates interpersonal conflict and intervenes to promote resolution of conflict; deals with conflict on a one-to-one basis
Attends staff meetings and keeps abreast of current issues when not able to attend. Actively participates in discussion of problem identification and resolution.
Requests and accepts constructive criticism
Demonstrates responsibility and accountability for own practice.
Respects rights of others.
Demonstrates flexibility; accepts assignments willingly or discusses concerns with supervisor/team leader.
Shares knowledge in a constructive manner.
Demonstrates knowledge of and applies safety principles as identified by UHS.
Seeks to improve skills and knowledge and meet job related goals via local, regional and community resources.
Demonstrates punctuality to work and required meetings. Maintains attendance and follows call-in policy as per UHS guidelines.
Prior experience in an occupational health clinic setting
Specialized knowledge of California Worker's Compensation system and occupational health.
Fluency in Spanish or Chinese languages
Salary & Benefits
$19.78 - $22.71 per hour (commensurate with experience). Eligible for UC benefits plan. For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
This is a variable 60-100% FTE position. Anticipated to work 24-40 hours/week.
This title code and classification has been designated as a sensitive position and requires successful completion of medical surveillance and credential verification processes.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.