Under the direction of the Associate Dean of College of Extended Learning, the incumbent will be responsible for planning, developing format, organizing, and managing the day-to-day operations of customized and cohort education and training programs. This includes but is not limited to communicating and coordinating with agents, partners, and campus constituents; identifying, hiring and coordinating instructors; supporting class activities; preparing program budgets and end of program financial reports, as well as program evaluations; arranging and executing site visits and campus tours; arranging for accommodation/housing, and hospitality; preparing program correspondence; conducting orientations; support other international programs as needed; and interpretation/translation from Chinese to English and from English to Chinese as needed.
Under direction, the incumbent also promotes programs and recruits international students; maintains current knowledge of international recruitment strategies; participates in market research and the preparation of recruitment/marketing plans; drafts content for program flyers/brochures in English and Chinese, as well as program website; assists in advising prospective and current international students, handles all communications (except for admission decisions) with prospective students; advises on application process and requirements; works with the PeopleSoft (Oracle) student information system, Salesforce; maintains close communication with admissions and other departments for coordinated and efficient student recruitment and advising; performs other duties as assigned.
The incumbent is required to communicate effectively orally ad in writing in English and Chinese, and travels locally and internationally to participate in international student recruitment and partnership development as needed. The incumbent is expected to demonstrate strong management skills to promote programs, online marketing, create and maintain student/faculty databases and keep track of programs and participants. The incumbent will have a schedule that requires flexible working hours including weekends.
Knowledge and Abilities
Knowledge of the procedures and practices in educational program and curriculum planning; resources of the campus and the surrounding community; and the processes required to plan and construct academic programs and course outlines. Ability to determine needs for new or revised programs; plan course hours and credit; develop course outlines with instructors; locate instructors and to assist them in understanding and completing contract arrangements; develop budgets and analyze costs; write promotional materials and to develop a variety of promotional techniques; represent the CSU system to the community and develop working relationships; manage logistics of providing classes; and maintain cost information and records. The ability to read, write and speak fluently in Chinese and English languages along with the ability to interpret both languages are essential along with knowledge of American and Chinese educational systems.
Equivalent to two years of experience in planning classes or programs in a specialized field or area, preferably in higher, extended, or adult education. Experience developing resources, budgets, and marketing plans for educational programs and in acting as a liaison with the community is desirable. Teaching experience in higher or extended education may be substituted for experience on a year-for-year basis.
Equivalent to graduation from a four-year college or university, preferably with courses in adult education and curriculum planning.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)