The University of California, Merced, is the newest of the University of California system’s 10 campuses and the first American research university built in the 21st century. With a little more than 7,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor’s, master’s and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.
Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design, and supports the economic development of Merced and the region.
In Fall 2016, UC Merced broke ground on a $1.3 billion public-private partnership that is unprecedented in higher education. The Merced 2020 Project will nearly double the physical capacity of the campus by 2020, enhancing academic distinction, student success and research excellence. UC Merced is also building the Downtown Campus Center, a $33 million, three-story administrative building in the heart of Merced.
This position is the primary point of contact for the UC Merced campus for any emergency to life or property. The Public Safety Dispatcher is independently responsible for determining level of emergency response and coordinating police/fire/ambulance services.
The Public Safety Dispatchers are expected to function autonomously, but are under the general supervision of the Communications / Records Supervisor. The Dispatchers use independent judgement, frequently work under considerable pressure, caused by emergency conditions in the field and a variety of complex problem solving, which they are expected to analyze, prioritize quickly, and make decisions immediately.
Public Safety Dispatchers may process, distribute, maintain police records and citations as well as code police reports for use in Uniform Crime Reporting, CLERY reporting and UC Systemwide reporting as necessary.
Typical duties include, but are not limited to the use of a Computer Aided Dispatch (CAD) system, the E911 system, campus telephone system, integrated Telecommunications Device for the Deaf (TDD). Monitor campus fire alarm system. Restart E911 computer during failures and to call appropriate entity for emergency repairs. Respond, analyze various and complex police camera/alarm systems. Operate a Motorola (three channel) conventional radio system. Apply various laws that pertain to Federal Privacy Act, Public Records Act, penal code, civil code, vehicle code, DOJ policies regarding CLETS and maintain certain official law enforcement documents and records. Public Safety Dispatchers maintain confidentiality and utilize discretion in dealing with controversial or potentially sensitive matters.
• Candidates must have a current California Peace Officers and Standards and Training (POST) Entry Level Test score with a passing score of 70% or better.
• Candidates must possess a valid California driver’s license and must have current U.S. Citizenship or permanent resident alien status and achieve citizenship within three years.
• Persons with felony convictions are ineligible.
• Ability to maintain excellent concentration, perform multiple tasks simultaneously while working with numerous interruptions and noise.
• Ability to work independently, use good judgment and quickly make complex decisions based on available information.
• Ability to communicate with diverse populations; exercise diplomacy and use good interviewing skills to elicit needed information.
• Ability to operate highly technical equipment.
• Candidates must be able to read, interpret, and relay information obtained from CLETS to officers in the field in a concise logical format, and use the necessary radio code; possess the ability to use a computerized radio system by patching, alert acknowledgement and apply the FCC regulations with all transmissions; have thorough knowledge or ability to learn all aspects of the operation and procedures of Police, Fire Departments, campus emergency preparedness protocol as well as familiarity with Criminal and Civil Law, University Regulations, Vehicle Code and Municipal Ordinances.
• We expect applicants to have excellent verbal and written skills, the ability to use computer devices, emergency responder radio systems, telephones, and alarm and security camera monitoring systems.
• Type at a speed of not less than 40 words per minute. If you are successful in the oral portion of the process, you will be required to present an official typing certificate that meets or exceeds 40 words per minute.
• We prefer candidates who have completed at least 40 semester units or 60-quarter units of college, but at a minimum, applicants must possess a valid high school diploma or GED.
• Bilingual (English/Spanish preferred).
• All resumes will be reviewed; qualified applicants will be required to complete an oral interview, writing exercise, and extensive background and POST required psychological and medical testing.
• Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System.
UC Merced is the first new American research university built in the 21st century, with a mission of research, teaching and service. The campus opened Sept. 5, 2005, in the San Joaquin Valley. The university is about an hour north of Fresno, two hours south of Sacramento, two hours southeast of San Francisco and the Silicon Valley, and 90 minutes west of Yosemite National Park.