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Job Summary Reporting to the Associate Vice President for Facilities, the Senior Director for Facilities Operations is responsible for the overall supervision, leadership, direction and coordination of approximately two hundred people, with an annual operating budget of $15 million dollars, providing facility operations including utility plant operations, engineering and project management, skilled trades, grounds maintenance and custodial. This person is responsible to insure efficient and effective facilities operations services and solutions are provided in support of the research and education mission in academic and support buildings comprising 4.4 million square feet on a 125 acre campus. The successful candidate will have extensive facilities operations and management experience in a complex, fast-paced environment with focus on customized solutions in a highly specialized research environment.
Job Duties - Provide direct supervision of staff and other key personnel involved in operational and administrative responsibilities to lead a diverse team of approximately 200 professional and trade staff members - Prepare annual operating budgets; monitor expenditures to assure that funds allocated are effectively utilized and expenditures within approved allocations - Monitor operational activities to assure that mission requirements are effectively fulfilled with a view toward best practices, cost effectiveness and institute sustainability goals - Establish procedures, rules, and regulations for the effective operation of campus facilities. Render decisions on operational and personnel matters - Provide strategic planning, including long and short range plans to improve services, reduce costs and implement new systems, techniques and processes to provide higher value service to the campus - Provide advice and assistance on matters relating to building maintenance, modification and repair of campus facilities, building systems and grounds - Promote teamwork among the staff and other areas of the campus, particularly Facilities Services, Design and Construction, Faculty Housing, Security, and Environmental Health and Safety and emphasize continuing professional development to ensure a high level of support to the campus community - Coordinate the delivery of effective facilities operations to campus auxiliaries that also have an organic maintenance force - Oversee the development, implementation, and maintenance of standard operating procedures for facilities systems, emergency response, workplace services and department guidelines - Responsible to establish requirements for infrastructure and facilities services contracts - Responsible for utility operations and on-site generation - Develop, implement, and maintain key performance indicators for performance reporting and to compare against industry benchmarks to measure performance - Perform as Operations Branch head in the Emergency Operations Center when activated and for exercises and drills - Be capable of responding 24/7 by phone, if needed, to resolve facilities issues - Perform other functions as directed by the Associate Vice President for Facilities
Basic Qualifications - Candidates must have a BS degree in Engineering or other related technical field - Minimum 10 years of experience in workplace or facilities management including a significant period as a manager - Demonstrated facilities management experience with a view toward sustainability - Demonstrated experience with delivering projects on time and on budget - Thorough understanding of business operations and managing budgets - Successfully led, supervised and developed a large staff to provide high quality facility solutions - Demonstrated commitment to pro-active customer service - Excellent verbal and written communication skills with the ability to articulate technical objectives and strategies effectively to all audiences and have the ability to develop and maintain close relationships with the campus constituency, and the work force - Highly developed interpersonal and organizational skills and demonstrated ability to work with a demanding client base and all levels of management and staff - Must have an understanding of building systems and energy management systems - Experience in process engineering and process improvement - Ability to lead operations team in disaster response activities in accordance with FEMA guidelines - Working knowledge of Federal, State, and local codes and regulations including compliance with OSHA and workplace safety standards - Must be proficient with Microsoft Windows, Office Suite, and cloud-based programs - Mentor and develop staff to promote professional growth and technical competency - The selected candidate must pass a pre-employment background investigation
Preferred Qualifications - Masters Degree in a related discipline or equivalent experience preferred - PE, LEED AP, PMP or a related industry certification a plus - CEFP a plus - FEMA course completions or certifications a plus
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.