Builds performance-based technical training for Navis’ instructor-led and web-based training for our customers, partners, and employees. The Courseware Developer works with Instructional Designers, Subject Matter Experts, Professional Services Consultants, and Engineering team members to produce technical training material using accepted processes and industry standard tools for the required content formats.
You will join a team of expert Instructional Designers in creating curricula that supports our customers in making improvements in both short- and long-term effectiveness with Navis products. This position includes building the courseware in Captivate, Camtasia, Storyline, or equivalent authoring tools. You will draft scripts and quiz questions, suggest and produce revisions to existing courseware, and sustain Navis’ courseware styles and standards. The Courseware Developer works with limited supervision, and must be able to independently troubleshoot and innovate efficient solutions to a variety of editorial, technical, and operational challenges. You will be a continuous learner yourself, and approach each project open to new discoveries.
Summary of Job Responsibilities
Perform tasks associated with courseware development including the following:
Draft Course Content (storyboards, scripts, slides, text, exercises, quiz questions, job aids, etc.) based on design documents and independent research of source material
Convert course content into media that will promote learning (screencasts, screenshots, animations, diagrams, infographics, charts, online games)
Build highly interactive e-learning courses in various authoring tools
Test, debug, and optimize existing courseware, graphics, SCORM, and animation files to ensure functionality
Use multiple sources—including design documents, Subject Matter Expert input, product manuals, bug reports, and technical marketing material—to validate, edit, and draft course content.
Integrate a variety of instructional techniques into course content while producing deliverables that maintain a cohesive, consistent voice.
Maintain instructional integrity of Navis’ Training materials by ensuring alignment with learning and performance objectives.
Adhere to departmental style guides, processes, and quality definitions, without guidance, to meet high standards required by Navis’ global audience.
Catalog and maintain content artifacts including learning objectives, assessment questions (for testing and certification), evaluations, illustrations/infographics, and text.
Work with Instructional Designers and/or Subject Matter Experts to validate, revise, and produce technical instructor-led courses and materials, including instructional text, exercises, technical diagrams, animations, etc.
Work with Instructional Designers to convert instructional materials created for one format to another format.
Support Instructional Designers and Subject Matter Experts in formatting, copy-editing, and finalizing ancillary materials.
Resolve and/or escalate issues in a timely fashion.
Participate in regular Navis Training team meetings.
Perform other duties as assigned.
Required Key Qualifications and Competencies
Bachelor's degree in Technical Writing, a learning-based field, or equivalent experience
3-5 years’ experience developing instructor-led and e-learning for software training, within tight timelines and requirements
Demonstrated media development skills, and ability to implement high-quality design specifications using efficient workflows
Attentive to detail and accuracy, grammar, punctuation, and proofreading
3-5 years’ practical and demonstrable experience with all or most of the following authoring and development tools: Adobe Captivate, Adobe Presenter, Camtasia, Adobe Photoshop and Illustrator (or open source equivalents), Google Suite, Microsoft Office, Adobe Acrobat, Snag-It
1-3 years’ practical and demonstrable experience testing interactive e-learning SCORM packages inside and outside of the delivery LMS
Proven experience revising copy without modifying original intent or focus of the content
Excellent oral and written communications skills
Ability to manage multiple projects and assignments in a deadline-driven environment
Strong technical writing skills
Solid knowledge of courseware development software, workflows, and storage
Passion for learning, communicating, and solving problems
High degree of interest in the logistics and container terminal industries
Ability to work independently and collaboratively
Ability to give and receive constructive criticism
Adaptable, good-humored, gracious
Additional Expertise Desired
Proficiency in advanced authoring tools such as Storyline, Lectora, or equivalent technologies, and graphic, video, and 3D animation production tools such as Photoshop, Illustrator, Premiere, Final Cut Pro, Unity, Sumerian, Unreal, or open-source equivalents
Multilingual fluency is a plus
Familiarity with the Cornerstone LMS system is a plus
Experience in either the container terminal or technical software industry
Experience with developing VR and/or AR environments
Experience with production and post-production of technical video training
Internal Number: 6243
About Navis, LLC
Navis is the leader in Terminal Operations Systems (TOS) with 330 sites, 60% market share of the commercial TOS market. Ocean carriers and terminal operators know that efficiencies can be gained, waste eliminated and revenue increased through better collaboration on vessel stowage planning and execution. The tools and incentives to change these business processes have been lacking -- until now. Navis is the global market leader in a multi-billion dollar industry building and implementing marine terminal operating systems and optimization solutions at ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations. We are an innovative and profitable logistics software company building mission critical solutions that enable the world economy. Most of the material goods in the world are transported in containers using our software.
We are culturally organized around the Navis Guiding Principles for Success (GPS). Commitment to our culture is essential for any Navis employee. Our Guiding Principles for Success are Smart ...Operators, Customer Obsessed, Forging the Future and Better Together.
• Customer Obsessed: We believe that this is not just business. Success, standing side-by-side with our customers, is personal.
• Forging the Future: We believe our mandate as market leaders is to blaze a trail into the future, championing the evolution our industry needs
• Smart Operators: We believe in being nimble enough to respond to the day-to-day, but visionary enough to see the big picture.
• Better Together: We believe continuous learning, growth and development defines us. We don't pay lip-service to diversity, we leverage it.
Navis LLC is an equal opportunity employer, committed to a diverse workforce.
At NAVIS LLC, you will find a rewarding career where you can thrive at every level. We invest in our teammates through offering competitive compensation and benefits, progressive training opportunities that empower employees to achieve total (physical, financial, social & community) wellbeing. In addition to challenging and meaningful work, you will find a strong work-life balance and a deep commitment to developing you. Navis’ culture thrives on teamwork and diversity. So, bring your unique perspective and talent to Navis and thrive in your every work day!
Principals need only apply. NO AGENCY CANDIDATES WILL BE CONSIDERED.