Program & Communications Manager (7477U), Office of Environment, Health & Safety -
About Berkeley The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
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Application Review Date The First Review Date for this job is: April 10, 2019
Departmental Overview The Office of Environment, Health & Safety's (EH&S) mission is to provide guidance and services to the campus community that promote health, safety, and environmental stewardship. EH&S is a highly dynamic, fast paced, committed organization focused on promoting workplace safety and environmental protection for the campus community. We are comprised of many scientific, technical, and administrative professionals, working in an evolving, learning, and sometimes challenging environment with a unified goal of supporting the University's mission of teaching, research and public service. EH&S strives to be an inclusive, service oriented, and operationally excellent organization and is seeking highly motivated individuals who want to learn, be creative, seek continuous competency development, and contribute to our mission.
The Program and Communications Manager (PCM) manages designated complex EH&S programs, including, but not limited to, the Communications and Outreach Program, the EH&S Orientation Program for New Principal Investigators, and the Lab Recognition Program. As in-house communications expert, the PCM promotes EH&S information and communications, provides technical expertise to implement senior management decisions, and oversees a unified program to effectively provide electronic and print communication for general compliance information, outreach, marketing, and education. The PCM is responsible for the EH&S website and communications strategy for the office, promoting workplace health and safety, environmental protection, and compliance.
Responsibilities Ensures all subordinate staff understand and support the EH&S mission and vision. Models leadership that is decisive, collaborative, communicates vision, and provides employees with the support and feedback they need to do their best work. Promotes and contributes to a successful team-oriented work environment ensuring interdependence and cooperation, constructive and positive communications, and mutual support. Demonstrates, promotes, and recognizes campus, divisional, and departmental high standards for excellent client service, effective use of resources, workplace safety, professional development, personal accountability, and continuous improvement
Works with colleagues at all levels of the organization, including senior management, to create, develop, and implement long and short term strategic communications plans and/or projects. Utilizes state-of-the-art techniques to deliver messages to affected campus faculty, staff, and students, including strategic utilization of EH&S websites and broadcast emails. Create targeted communications for specific audiences using appropriate tools and techniques for delivery of message. Adapts existing marketing processes and activities to meet department objectives.
Advises and consults EH&S personnel regarding all aspects of communications including developing strong communications strategies that effectively deliver the desired message, policy interpretation, and outcome.
Identifies specific communications needs and develops the content and process for organizational improvements.
Performs needs analysis to create and develop Communications Plans in support of EH&S projects and programs.
Using established protocols, procedures and standards, manages and implements designated complex EH&S programs.
Works with Director's Office and/or Senior Management to lead and coordinate with diverse groups of EH&S technical specialists and administrative staff to achieve program goals and promote safety and compliance.
Program examples include but are not limited to: Communication Program Using electronic, print, and other multimedia approaches:
Oversees comprehensive communication strategy for the department, including design of communications plans for projects and programs and the production of supporting collateral. Ensures that all products adhere to campus and departmental communications standards, overall strategy of communication plans, and intended messaging.
Maintains & updates a master communications plan to monitor all EH&S communications activities throughout the year, ensuring execution and quality of products supporting individual strategies for projects, programs, and annual and recurring commitments.
Coordinates resources, accessing campus, division and/or external resources, where appropriate.
Laboratory Recognition Program Partner with Director's Office to oversee annual program to recognize and promote excellence in safety practices and compliance of laboratory research faculty and personnel that culminates in high-profile event with VC Research.
Lead the administrative staff in completion of program requirements, including development and oversight of complex outreach activities, an awareness campaign, event planning and coordination, and public relations efforts to elevate award recipients.
Ensure adherence to approved budget by monitoring program expenses.
New Principal Investigator (PI) Orientation Program Ensure the timely initiation of outreach and onboarding for new laboratory research faculty to appropriate EH&S safety programs, permitting and use authorizations, access to systemwide and EH&S safety software, and in-person laboratory safety orientation.
Conducts program evaluation after each cycle to ensure effectiveness and make updates and improvements as appropriate.
In partnership with Director's Office and/or Senior Management, participates in new program development providing communications expertise and/or in response to changing needs of the department.
Manages the Communications and Outreach Team (Project & Communication Coordinators and EH&S Program Assistant). The team provides communications, event, programmatic, and administrative support to EH&S.
Receives, prioritizes and assigns incoming requests
Partner with PCCs and Subject Matter experts to execute Communications Plans for projects
Ensures production of high quality communications collateral that effectively deliver the desired message within budget and time constraints.
Oversees all outreach communication implementation, independently managing day-to-day activities.
Serves as the quality control review to ensure communications are reflective of the EH&S vision and voice, and adhere to campus and departmental standards.
Assures dissemination of critical information via the web such as recent news, departmental program launches, and emergency issues.
Supervises administrative staff, establishes priorities, monitors effectiveness, and models appropriate work behavior and competencies. Develops and evaluates direct reports to ensure continuous improvement of communications expertise and skills
Manages or directs implementation of all web content services; coordinates or implements the update and maintenance of the design and visual structure of the EH&S website, and affiliated websites - including those required per compliance and regulations.
Maintains site appearance by developing and enforcing content and display standards; publishes submissions from content authors.
Manages distributed authorship (e.g. content management systems) workflow, user site sections, and permissions for content authors.
Verifies the work of content editors to ensure that all web content is truthful, grammatically correct, allowed under copyright, and complies with the department and campus branding standards.
Plans website designs for department projects and programs by clarifying goals, designing functionality, and creating presentation that meets both communication goals and both department and campus standards.
Optimizes site layout and content for usability, readability, and accessibility to meet the safety guidance needs of diverse campus audiences.
May prepare sites using HTML and CSS, authoring and formatting tools.
May produce design and layout for a variety of web site applications establishing and maintaining web protocols, prototype templates, and other web page tools.
Staff development: Works on professional committees and assignments, participates in professional training and attends relevant conferences, and/or is mentored or coached on a formal or informal basis.
At the request of campus management (EH&S Director, VC Administration, UCPD Chief, or designated alternate), serve in a designate role within the EH&S Emergency Support Function and be on call to the campus Emergency Operations Center in a campus designated disaster or campus hazardous material release/threatened release. Provide appropriate emergency response role based upon expertise and, where applicable, designated departmental role.
Demonstrated experience to lead, supervise and mentor a team of administrative professionals.
Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.
Demonstrated ability to write, edit and manage desktop publishing projects.
Proven project management, and organizational skills to meet reasonable deadlines and expectations.
Solid skills to create, develop, and implement comprehensive long and short term strategic communications plans.
Solid written, verbal, interpersonal communications, active listening and political acumen skills
Knowledge and skills to advise and consult with management to ensure delivery of the desired message to target and/or broad general audiences.
Thorough knowledge of the fundamentals of writing, grammar, syntax, editorial style, and punctuation, including skill to write in a clear and lively style.
Knowledge of campus protocols and channels for communication internally and externally.
Demonstrated ability to build strong, collaborative relationships with stakeholders across all levels of an organization.
Bachelors degree in related area and and/or equivalent experience and training
Experience in developing, managing, designing, administering, and programming web sites and projects. Experience in content management systems, including Drupal and/or Open Berkeley or similar
Familiarity with environmental protection, workplace safety, and occupational health matters within a higher education and research enterprise.
Experience with UC Berkeley Brand Guidelines and standards
Familiarity with UC Berkeley and EH&S, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education
Three years of professional communications experience
Salary & Benefits This is an exempt, monthly paid position. Annual salary will be commensurate with experience within the range of $61,600.00 - $82,000.00.
For information on the comprehensive benefits package offered by the University visit:
How to Apply Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.