Stanford University is seeking an IT Systems Analyst 2 to capture and model/map business requirements, and work with business partners to understand directions and priorities to assure the delivery of quality solutions. Serve as project leader on small to medium-sized projects or on a portion of a larger project, as assigned. OnCore, or similar clinical research management system experience is highly desired for this position.
Duties include: Taking a lead or key role in the following:
Project management tasks for the OnCore Financials project
Understand business processes and translate into system solutions.
Assist with feasibility studies of enhancement requests, identifying options and recommending an IT solution.
Assist the project manager in developing project scope, cost, resources, impact and schedule.
Create business requirements: including business rules, quality attributes, performance goals, external interfaces, constraints.
Collaborate with business partners and test team to create & execute system test plans, user-acceptance testing, roll-out.
Assist the development team to develop technical specifications.
Perform production support activities, including triaging issues, evaluating patches and fixes, assessing impact, and implementing solution.
Conduct in-depth analysis to solve problems, identifying gaps and issues that minimize system modification and maintenance; make recommendations, including discovering new approaches or applications.
As a key contributor to Quality Assurance and Control: Identify need for and define and program system audit reports, and use standard system reports and analyses to identify potentially problematic data, make corrections, verifying data for completeness, correctness and consistency, identifying gaps; analyzing root cause for data problems and proposing, with justification as needed, solutions to be implemented by others.
Serve as a resource for non-routine inquiries such as requests for statistics or surveys.
Test prototype software and participate in approval and release process for new software.
Build/assist with forms and questionnaire set-up in OnCore; work with research team to verify before their release
Design and document modules and components and how they will interface with each other.
Develop functional specifications to ensure compliance with system development lifecycle methods.
Administer the OnCore Enterprise application - assist with defining and maintaining access roles and privileges and translating them to OnCore Enterprise configuration
Design and construct online request forms for protocol set up in OnCore Enterprise, and other functions as needed
OnCore Enterprise reporting: analyze user requests for new reports - standard and ad hoc; program these reports and add to the OnCore report request screens as appropriate: Create complex charts and databases, perform statistical analyses, and develop graphs and tables for publication and presentation.
Learn and support the super-user executive administrative functions of OnCore Enterprise, such as user account management, access controls, definition of institutions and other organizational units (labs, IRBs, study sites, etc.)
Quality control - define and program system audit reports; verify data for completeness, correctness and consistency
Develop test plans, scripts, and test data
Conduct testing and analyze results
Participate in interface specifications, development and testing as these projects arise
Liaise and coordinate closely with SCI/CCTO OnCore administrators
Act as liaison to IRT for technical support issues
Create and maintain tech support materials (system runbook) as needed
Provide production support - monitor system outputs (e.g., logs for automated notifications) and ensure that system outputs and performance are within expected norms
Perform trouble-shooting and problem resolution.
Track technical and application issues
Monitor and advise on the applicability of vendor patches; plan, test, and implement new releases of the software
Assist in developing test plans, scripts, and test data
Assist in conducting testing and analyzing results
Have or develop this knowledge to be able to analyze and assist with the analysis of workflows and procedures
Provide call/help desk support for end-user queries and problems.
* - Other duties may also be assigned
DESIRED QUALIFICATIONS: Four-year college degree, preferably in science, computer science, or engineering.
Knowledge of the clinical research enterprise, especially at an academic medical center and knowledge of the associated financial management, budgeting and billing process and principles.
OnCore system support and administration experience (for protocol and subject management, calendar and forms creation, financials).
Familiarity with an EHR (electronic health record) system, preferably Epic.
Excellent understanding of computer relational database(s) and experience with Oracle db and APEX.
Experience with common database applications and mastery of SQL development tools (such as SQL Developer); substantial experience with report writing and data visualization tools (such as JasperReports, Tableau) is desirable.
Experience with the clinical research field and applications, including familiarity with the IRB process, and with the clinical research life-cycle.
Proven project management experience.
Excellent oral and written communication skills; ability to write clearly and concisely, communicate complex technical issues to both technical and non-technical users, and generate quality documentation.
Self-starter with a flexible attitude and ability to work effectively both independently and collaboratively in a team environment.
Ability to organize data into pertinent reports and generate metrics.
Ability to work on multiple projects and under strict deadlines.
Ability to discern when situations require escalation, or need to be brought to the attention of management/supervisor.
Demonstrated excellent customer service skills.
Strong interpersonal skills, judgment, and diplomacy required to interact effectively with a broad spectrum of people, both individually and in groups.
High level of integrity and excellent judgment concerning privacy issues.
Readiness to learn new skills, and the ability to identify pertinent continuing education to support the requirements of this position and the evolving technical environment.
Bachelor's degree and eight years of relevant experience or combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Strong capabilities in the following: data mapping, conversion, table structure knowledge, running and analyzing traces, configuration settings, page customizations, security updates, custom coding logics, issues analysis and recommendations, running SQL queries, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, business process improvement, fit/gap analysis, requirements documentation and process flow charting, presentation of options and solutions facilitation.
Strong understanding of the components of web applications.
Strong understanding of the software development life cycle.
Strong verbal and written communication skills.
Ability to work effectively and collaboratively with minimum direction.
Ability to establish effective, ongoing relationships with clients, staff and management.
Ability to manage multiple competing priorities and work under pressure in high stress situations.
Constantly perform desk-based computer tasks.
Frequently sit, grasp lightly/fine manipulation.
Occasionally stand/walk, use a telephone.
Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Work extended hours.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Location: School of Medicine, Stanford, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford University is an ...equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.