HPAC Coordinator (SSP III) / CNS - Dean's Office California State University, San Bernardino
Overview Employment Status: Full-time, probationary, 'exempt' position with the possibly of becoming permanent.
Work schedule: Generally Monday through Friday, 8:00 a.m. to 5:00 p.m., some evening and weekend hours may be required.
First Review Deadline: The initial review of applications will begin on Monday, December 9, 2019 at 8:00 a.m.
The SSP III will provide advising to undergraduate students in the Health Professions Advising Center (HPAC). This will include: guiding students in the identification of academic and life goals and ways of pursing them, assisting students with major and career choices and changes; helping students construct, monitor and update degree plans to promote timely graduation.
Typical Activities The incumbent will be responsible for the following job duties:
35% of time - Academic Advising Provide academic advising to undergraduate students using intrusive, developmental advising techniques in accordance with national best practices and the standards defined by the Dean of the College of Natural Sciences (or designee) with the goal of promoting student success. This may include:
Guide students in the identification of academic and life goals and ways of pursuing them.
Assist students with major and career choices and changes and personal counseling, provide coaching regarding study techniques and time management, help students construct, monitor and update degree plans (including curricular and co-curricular components) to promote timely graduation.
Make referrals as needed to campus and community resources.
Assist with the delivery of Student Orientation, Advising and Registration (SOAR) and other programs for new and continuing students.
Establish effective and meaningful relationships with students.
Collaborate with faculty and staff from academic departments and other units to facilitate effective advising and degree progress for students, this may include evaluation of transcripts for students seeking to enter CNS academic majors.
Perform student related advising campaigns as directed by the Dean of the College of Natural Sciences (or designee) including university wide campaigns.
20% of time - Program Development
Develop and implement new pipeline/articulation programs with a diverse array of health professions programs at a variety of institutions.
Coordinate applications and activities for admission to health professions graduate and professional schools.
10% of time - Lead Work Direction
Provide direction and training for Health Professions Advising Center (HPAC) student service professionals.
10% of time - Academic Collaboration
Attend meetings and trainings as directed (to include trainings on electronic advising tools, meetings of the University Academic Advising Council and/or other committees related to advising and student success, etc.).
Communicate regularly with the Dean of the College of Natural Sciences (or designee), other academic advisors across campus, and other professionals. This will include taking information from meetings and trainings back to the home unit for dissemination.
10% of time - Student Services Development
Maintain up-to-date knowledge of policies, procedures, best practices and research trends related to advising for student success and electronic advising.
Act as the resource person/knowledgeable expert for the unit on electronic advising, academic coaching and related matters.
Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive advising to support student success, including the use of electronic advising tools.
05% of time - HPAC Reporting
Run regular weekly reports (using e-advising, early warning, or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described under (1) above.
Provide summary reports monthly and quarterly to the Dean of the College of Natural Sciences (or designee) regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data.
Provide analysis and advice about program and policy revision, and work to constantly improve services to students.
Provide expense reports, as needed.
05% of time - Procedure Updates
Stay up to date on most recent changes in field and standardized testing procedures (e.g. MCAT, DAT, and others).
05% of time - Other Related Job Duties
Perform related duties as needed by the Dean of the College of Natural Sciences (or designee).
Equivalent to graduation from a four-year college or university and (3) three years of progressively responsible professional student services work experience.
Experience in advising students individually and in groups, and in analysis and resolution of complex cases.
Experience developing and implementing innovative educational program initiatives in a collaborative environment.
Knowledge of risk factors and current trends facing college students, student support services, experience developing and implementing innovative educational program initiatives in a collaborative environment.
Working knowledge of university academic requirements, university policies and procedures, and advising and counseling techniques to assist, motivate and retain students.
Ability to coordinate programs, work in a fast paced environment and establish and maintain cooperative working relationships.
Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
Must possess superior commitment to student success, student empowerment, student advocacy, diversity, innovation, and creativity to build powerful and inclusive cross-divisional partnerships to advance holistic student success and success plan initiatives.
Ability to draft, compose, and edit correspondence and standard reports is required. Applicants must have the ability to clarify and interpret a variety of departmental and other university policies and procedures along with excellent oral and written communications skills.
Applicants must be reliable and have the ability to work independently, anticipate needs, establish priorities, meet deadlines, exercise decision making in important matters, have the ability to work cooperatively with a diverse group of people, work under pressure, multitask, possess strong organizational skills to meet required deadlines, and be open to change in a fast-pace environment.
Applicants must have the ability to operate standard office equipment and know and use software programs such as MS Word, Excel, Access, MS Outlook, Publisher, PeopleSoft, Adobe Acrobat Reader, and the Internet.
Master's degree, in counseling, social work, higher education, or other related field;
Previous full-time university experience providing services to students.
Knowledge of Health Profession degree requirements for graduate school.
Experience in advising higher ed students in Health Education related professions.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.