Associate Executive Director, Student Learning Center (0315U) 6872
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
The Student Learning Center supports a global community of learners as they navigate the cultural expectations and academic rigor of UC Berkeley. Through service models that honor their diverse starting points and meet them where they are, we aim to empower all students to realize their full academic potential.
Deliver service with integrity
Approach learning as a process, not a product
Create innovative pedagogy and practices that optimize student learning
Operate from a student-centered framework
Respect diverse ways of knowing and learning
Founded in 1973, the Center has served over 80,000 students; continues to be the primary academic support unit for UC Berkeley.
Serves close to 10,000 undergraduates annually, approximately 30% of the undergraduate student population.
Employs 20 professional staff with disciplinary expertise, 300+ trained undergraduate tutors, and 20 graduate student instructors.
Serves as the liaison between Berkeley administration and the DeCal program, a partnership that adds over 300 additional courses to the university's curriculum.
Advises and mentors the leadership of the campus honor societies.
Manages Berkeley's Summer Bridge Program, a rigorous six-week academic residential program for entering freshmen.
The current management structure of the Student Learning Center includes an Executive Director (ED) and two Associate Executive Directors (AED). Under the general supervision of the Executive Director, the AEDs are expected to independently perform the duties assigned to the position with minimal supervision. In consultation with the ED, they are responsible for the daily management and operations of the Center, including overseeing the development, implementation, and assessment of academic and training programs, developing operational budgets, and managing and coaching professional staff. The incumbents keep abreast of literature on educational trends, learning theories, and peer pedagogy to inform the Center's practice. The incumbents establish and refine operational standards and policies for the department to align with campus policies and procedures. The incumbents collaborate with faculty and other student service units to support the learning experiences of Cal undergraduates. Last but not least, the incumbents demonstrate a high degree of autonomy and independent judgement, serving on key divisional and campus-wide committees related to student learning, peer pedagogy, discovery learning, and equity of learning experiences.
Employee Management (40%)
Supervise and coach professional staff and adjunct instructors in the SLC Math/Stat, Science, Statistics and Strategic Learning Programs.
Recruit and hire professional staff. Manage the search process, designs selection processes, and ensures reference checks are completed.
Develop performance objectives and standards. Evaluate staff performance and write annual appraisals.
Provide constructive and productive feedback that supports staff in producing and delivering high quality work. If needed, provide counseling and corrective action in accordance with personnel policies and contracts.
Enhance staff performance by creating individualized work and action plans which address professional development and knowledge mastery.
Identify design, plan, and implement in-service training and professional development opportunities programs for the unit.
Student Learning Center Management and Administration (30%)
In consultation with ED, develops and implements operational policies, procedures and practices that are in alignment with unit objectives and goals. Collaborates with the Executive Director and fellow AED to ensure consistency and continuity of unit management and service delivery.
In collaboration with the ED, establishes annual operational budget for academic programs and services. Review monthly and quarterly budget reports with program directors and make adjustments as necessary.
Designs, implements, and coordinates assessment and evaluation of assigned programs.
Represent the Center on and off campus. Internally, forge effective collaborations with faculty, staff, and administrators and enlist their support of and involvement with SLC's programs as appropriate.
Program Management (20%)
Formulate operational and strategic objectives and goals for the SLC Math/Stat, Science, Strategic Learning Programs.
Provide programmatic oversight to ensure robust, rigorous, and student-centered services.
Evaluate student demographics and address emerging and ongoing academic needs.
Design, implement, and direct unit assessment and evaluation of programs.
Oversee the development and implementation of instructional and peer tutor training programs to heighten students' sense of belonging and satisfaction with SLC services.
Identify appropriate usage of instructional technology and evaluate its merit and effectiveness in advancing SLC's core values and goals.
Prepare unit reports on the following areas: students' academic performance, utilization patterns of SLC service, and student persistence in gateway courses.
In collaboration with the Executive Director and fellow AED, develop development programming and strategies for generating resources to support the Center.
Develop and refine protocols for collecting alumni, user, and tutor data for fund-raising purposes.
Demonstrated experience in the development, implementation, and management of academic support programs.
Demonstrated knowledge of learning-center theory, learning theory, and educational research on higher learning at the research university.
Knowledge of the learning demands and rigor at the research university.
Experience supervising and coaching a diverse professional and student staff.
Strong project and people management skills.
Strong organizational skills.
Strong interpersonal skills and ability to effectively collaborate with others.
Strong professional discernment and political acumen; keen judgement.
Experience working with and balancing priorities and demands of a diverse constituency, including administrators, faculty, staff, and students.
Culturally competent communication style that fosters positive working relationships with diverse groups of students, staff, and faculty.
Education and Training
Master's degree in any discipline with experience managing in higher education and/or equivalent training/experience.
Master's degree in a STEM discipline with experience managing in higher education and/or equivalent training/experience.
Knowledge in a related STEM discipline.
Ph.D. in a STEM discipline or STEM education and/or equivalent experience.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.