When the work you do every single day has a crucial impact on the lives of others, every effort, every detail, and every second matters. This shared culture of passion and dedication pulses through Cedars-Sinai, and it's just one of the many reasons we've achieved our fifth-consecutive Magnet designation for nursing excellence. From working with a team of premier healthcare professionals to using state-of-the-art facilities, you'll have everything you need to do something incredible--for yourself, and for others. Join us, and discover why U.S. News & World Report has named us one of America's Best Hospitals!
What's this role all about?
The Senior Manager provides leadership for Pharmacy and Nutrition Services for the Cedars-Sinai Medical Network. In collaboration with the Executive Director of Pharmacy and Nutrition Services, the Senior Manager will plan, manage, and monitor all aspects of the Pharmacy Department's operations, including staffing, personnel performance, medication inventory, costs and utilization review, patient safety, clinical services, and quality improvement. The Senior Manager identifies and implements opportunities to improve departmental operations, clinical care, quality and clinical efficiency. The position designs and directs process improvement activities, EMR optimizations, and projects across the Health System and with external vendors. The Senior Manager assesses needs of new physicians and groups, and ensures that pharmaceutical and nutrition services are delivered efficiently and effectively. The Senior Manager covers all departmental daily operations in the Director's absence.
What will you be doing in this role?
Provide leadership in the development, implementation and maintenance of clinical pharmacy and nutrition programs to ensure clinical services meet the requirements and needs of the physicians and patient population;
Assure compliance with all regulatory and Cedars-Sinai policies and procedures;
Develop and maintain a Pharmacy Repository for protocols;
Provide direction and coaching to the Pharmacy and Nutrition Manager(s) and Pharmacy Program Coordinator(s) on the supervision of clinical pharmacists and support personnel, program evaluation, and policy and procedure adherence, physician and patient relations, and process improvement.
Oversee the clinical and operational performance of clinical pharmacists and pharmacy support specialists; Provide professional growth and development to the clinical pharmacists through timely and constructive feedback; issue corrective action when necessary;
Ensure job descriptions are accurate and up to date;
Responsible for timely completion of Performance Reviews and Competency Assessment; oversight for colleague time away, overtime work, ensuring that policies and procedures are followed;
Support clinical and financial performance through coordination of clinical pharmacist involvement in programs aimed at improving cost-effective medication use and improved quality of care;
Establish and maintain effective, collaborative relationships with physicians and other departments;
Participate as a coordinator of and a preceptor in the ambulatory learning experiences for the Ambulatory Care Pharmacy Residency and student programs;
Coordinate and lead committee meetings (i.e. Pharmacy and Therapeutics) with committee chairs. Provide clinical knowledge during meetings and organizes the participation of other pharmacy staff;
Participate in other multidisciplinary committees as needed;
Enforce company drug rep policy and meet with drug reps when appropriate;
Oversee Pharmacy Program Coordinator in overseeing Injection Center operations
Oversee Refill Center operations; clinical pharmacist and pharmacy support specialist schedule and staffing demands, new provider onboarding, protocol development, compliance and reporting, ensuring that policies and procedures are followed;
Evaluate data that measures the efficiency and efficacy of Pharmacy Services and lead process improvement initiatives accordingly;
In collaboration with the Executive Director of Pharmacy and Nutrition Services, establish goals for the department and develop tactics to meet those goals.
In collaboration with the Executive Director of Pharmacy and Nutrition Services, ensure departmental strategies are in line with the organizational strategies by collaborating with key leaders;
Identify and implement pharmacy related Total Cost of Care Initiatives (i.e. generic medication reporting, physician dashboards as it relates to generic drug rates, high cost specialty drugs);
Participate in review of medication use processes, and development and implementation of evidence based protocols through involvement in the Pharmacy and Therapeutics Committee;
Train and supervise pharmacists to serve as "drug use pharmacists" for high cost injectable authorizations;
Continuously improve the process for reviewing drug appropriateness and authorization;
Lead various quality efforts, such as P4P, coding, etc.;
Serve as primary resource to EIS for all matters related to ambulatory pharmacy; serves as subject matter expert related to using CS-Link for safe, appropriate and efficient drug ordering and management (i.e. Preference lists, SmartSets, new drugs, injectables);
Lead innovative projects with external vendors and Techstars companies to test opportunities for performance improvement.
Develop, implement and support drug therapy management programs focused on optimizing patients therapeutic outcomes and patient satisfaction;
Design and evaluate processes to improve systems and patient care results across the continuum of care;
Develop and support patient-centered medical home (PCMH) role for the clinical pharmacist;
Provide drug information and education to healthcare providers, staff, and patients/caregivers as needed;
Evaluate departments drug therapy management programs clinical outcomes and develops tools for tracking interventions;
Collaborate with CSMC to ensure Transitions of Care Programs are effective for post discharge med rec;
Responsible for Drug Safety Alerting to physicians, other departments, patients when appropriate;
Perform other duties as assigned.
Doctor of Pharmacy Degree (Pharm.D.) preferred
Masters in Public Health or Health Administration preferred
Current California Pharmacist license required
National Provider Identifier (NPI) required
American Heart Association (AHA) approved Basic Life Support (BLS) certification must be obtained within the probationary period
What else are we looking for?
Completion of postgraduate residency or fellowship training (preferably in ambulatory/primary care)
Prefer eight or more years of progressive experience in the delivery of primary care pharmacy management
Comprehensive knowledge of medical terminology as related to drug usage
Comprehensive knowledge of common disease states and pathologies and ability to apply current pharmacological and biopharmaceutical principles
Ability to comprehend patient medical management plans
Ability to extract pertinent information from the patient or other sources and relate it to the medical management plan
Knowledge of laws, regulations and standards relative to Institutional Pharmacy practice and prescription dispensing
Ability to prioritize workflow
Basic PC skills including Microsoft Word, Excel and PowerPoint
Possess excellent verbal and written communication skills
Employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
Working Title: Senior Manager, Pharmacy - Ambulatory Care - Medical Network
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.