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The Chief of Campus Security and Parking Services is responsible for managing the overall security of the Caltech campus and the surrounding Caltech owned and controlled properties in Pasadena, California. Reporting directly to the Associate Vice President for Facilities, the chief will manage campus security personnel, which is an unarmed, non-sworn department that provides service 24 hours/days, and includes Caltech employed personnel and contracted security personnel. They will provide leadership, development of training programs, oversight of investigations, management of campus parking, and design and deployment of security technologies to ensure a safe and secure campus environment.
The chief is actively engaged with the Caltech campus, and works collaboratively with students, faculty, administrators, and other internal and external constituents to promote campus safety and security. The chief oversees educational outreach to include teaching and training faculty, staff and students on topics relating to safety, security and emergency preparedness. This position requires a combination of strategic leadership, subject matter expertise and strong relationship building skills to build an effective campus security program.
The chief is responsible for the planning, design, and execution of a comprehensive campus safety program that reflects best practices in community engagement, campus security operations, crime prevention education and outreach.
Manages the Campus Security and Parking Service Division, which includes five direct reports, seven uniformed special response officers and 22 contracted patrol officers.
Organizes, equips, and trains Caltech security staff to provide security services to the campus community.
Manages and oversees accurate and comprehensive Clery reporting.
As part of an organizational strategic plan, define issues, appraise situations, analyze problems, evaluate alternatives, and develop sound, constructive, expert conclusions, recommendations, and decisions.
Oversee investigations conducted by Campus Security personnel.
Interface effectively with appropriate offices including Human Resources, General Counsel, Student Affairs, Title IX Coordinator and Senior Management.
Ensures notification to law enforcement personnel and other emergency responders to permit and appropriate and timely response.
Administration and training of staff on the Caltech campus emergency notification system.
Provide support to the Emergency Operations Center (EOC) as it relates to campus emergency response and recovery.
Ensures effective and well-monitored parking registration process and enforcement plan.
Execute the strategic deployment of state-of-the-art security systems and technologies.
Ensures that the Alternative Transportation plan complies with the South Coast Air Quality Management District and the City of Pasadena.
Assists effort to gather data and coordinate with other departments to publish the Annual Security Report as required by Department of Education.
Establishes department goals and campus priorities and ensures consistency for operational support functions.
Plans and supervises all activities related to crime prevention and Caltech policy enforcement, Clery Act compliance and development of community programs.
Develops standards for effective security operations and investigative strategies providing leadership and guidance to security staff.
Oversee issues of physical security with campus departments and works closely with the Facilities Department, Information Management Systems and Services in implementation of building security and access systems.
The Chief will collaborate with the AVP for Equity, Accessibility and Inclusion Initiatives, Caltech Center for Diversity, and other key stakeholders to ensure Campus Security's work reflects the Institutes' goal of building an inclusive community.
Develops and maintains effective relationships with external law enforcement and emergency service agencies (e.g., Pasadena Police Department, Pasadena Fire Department, DHS, FBI, and other government and international agencies, peer university security departments).
Ensure compliance, as it relates to the Institute as a cleared contractor with the Department of Defense, as the Facilities Security Officer (FSO) and Insider Threat Program Security Officer (ITPSO).
Other duties as assigned.
Must possess a bachelor's degree in an appropriate area of specialization (or equivalent combination of education and experience) and at least ten years of progressively responsible experience in a law enforcement or public safety environment with a minimum of five years in a campus based environment.
Experience with the application and management of state-of-the-art security systems and automated equipment.
Extensive working knowledge of the Safe Campus Security Act (Clery).
Broad working knowledge of the Title IX and the Violence Against Women Act.
Must submit to and successfully complete a personal history examination and Defense Industrial Security Clearance at the level of Top Secret.
Ability to learn Institute culture and demonstrated sensitivity to diverse constituents.
Experience in conducting confidential, sensitive investigations.
Experience in supervising and training employees, including proven ability in organizing, prioritizing and scheduling work assignments.
Demonstrated knowledge of organizational development and expertise in staffing, evaluating and organizing a security department.
Experience in developing, planning and implementing short- and long-range goals.
Experience in developing, implementing and maintaining recordkeeping systems and procedures.
Excellent communication skills, ability to develop and maintain trust, and successfully manage sensitive, confidential situations.
Must have a commitment to diversity and the ability to create an inclusive work environment.
Extensive knowledge and experience in ICS/CMS and emergency management and recovery.
Skilled in evaluating operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Strong communication skills to carry out clear instructions and explain technical safety information, terms and data in an understandable manner.
Ability to learn, understand and apply higher education related regulations, policies and procedures.
Ability to learn, understand and perform first responder responsibilities when needed.
Strong customer service and interpersonal skills, including the ability to foster effective relationships and work with a diverse group of individuals from within and outside the Institute.
Willingness to work under pressure, on weekends, and evenings, and respond to emergencies quickly.
Master's degree in law enforcement related field.
Experience in law enforcement.
Established relations with local law enforcement agencies.
Experience in developing and delivering officer training.
California POST certificate or graduation from a California POST academy or equivalent.
Law Enforcement Leadership Training from an accredited or nationally recognized organization (I.E., Northwestern University Center for Public Safety, FBI LEEDA, ASIS, etc.).
Active Membership in the International Association of Campus Law Enforcement Administrators (IACLEA).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.