UC Davis Health Information Technology (UCDH IT) accomplishes planning and implementation activities to service the UC Davis Health's needs for teaching, clinical high-quality patient care, and research. The Client Services Support team is responsible for deployment, maintenance, lifecycle management, troubleshooting, and support for client devices (Desktops, Laptops, Mobile Devices, Printers, Multi-function Devices, Scanners, Carts, etc.) and their connectivity to the network, the applications, and the databases as well as locally installed business productivity applications. The department provides technological leadership and support for the cost-effective use of computers, software and networking including installation, training and problem resolution.
Job Summary Final Filing Date : 7/31/2021 Salary Range : $6,608.33 to $14,808.33 (Grade 25) Salary Frequency : Monthly Appointment Type : Career Percentage of Time : 100% Shift Hour : 08 hours Location : IT Facilities, Alhambra Cannery City : Sacramento Union Representation : No Benefits Eligible : Yes
We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.
THIS IS NOT AN H1- B OPPORTUNITY
Responsibilities Under the general supervision of the IT Facilities / Implementations supervisor and/or the department manager, the incumbent is responsible for highly complex project planning and management, overseeing and participating in design, development and overall client services project deployment and support. Under minimal direction, this position will act as a project manager for multiple project streams and new strategic initiatives from initiation to completion. The incumbent is an experienced project and/or program manager with technical expertise. The position is responsible for all aspects of project life cycle, including workflow process improvements and coaching other project managers. deployment and supporting the client desktop environment and business applications of Information Technology department. This includes but not limited to, new facilities client infrastructure deployment, strategic planning, budgeting, level-3 technical escalations, project management, customer relationship management, technical guidance, client systems planning and Implementation, and other special projects and new initiatives as assigned.
Minimum of five to 10 years of experience managing IT healthcare and construction projects using sound project management methodologies, principles, and techniques.
Experience in conducting technical assessments, preparing reports, and recommend results and solutions, concisely and clearly.
Proven experience with sound and independent decision-making skills
Demonstrated ability to take direction, feedback and follow proper project documentation procedures during the project life cycle.
Proven experience working with IT equipment, including but not limited to computers, printers, monitors etc.
Proven ability to work with high-level administrators, leaders, faculty, staff, and unsophisticated users effectively.
Demonstrated ability to work across lines of authority and lines of functional responsibilities collaboratively while maintaining cordial relationships with all stakeholders.
At least five years of experience working in IT / Healthcare.
At least five years of experience with IT technology in a clinical environment.
At least five years of experience leading construction projects.
Working experience supporting and interacting a wide range of administrators, faculty, staff, along with external vendors and other university campuses.
Must be able to work flexible hours (nights and weekends) if required for special projects.
Must be able to travel, as required, in the performance of duties related to this position.
Valid California Driver's license.
Must be able to lift up to 40lbs.
This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
EEO The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.