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Details
Posted: 12-Jan-22
Location: Stanford, California
Salary: Open
Internal Number: 2766706
Manager, Contracted Services
Residential & Dining Enterprises, Stanford, California, United States
Schedule: Full-time
Job Code: 4361
Employee Status: Regular
Grade: F
Requisition ID: 89228
ABOUT STANFORD AND RESIDENTIAL & DINING ENTERPRISES:
Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community in a sustainable and fiscally responsible manner. The department is the steward for a $1.8 billion asset portfolio covering 1/3 of Stanford's campus and has a $272 million annual operating budget for FY17. R&DE comprises 800+ staff in the following divisions: The Office of the Senior Associate Vice Provost (SAVP Office), Student Housing, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations & Capital Projects, and a team of four R&DE strategic business partners: Finance & Administration, Human Resources, Information Technology, and Strategic Communications. R&DE houses 13,000+ students and their dependents while serving over 6.5 million meals annually to students, conference, catering, retail, and concession guests and annually hosts a combined 52,000 guests in the Stanford Guest House and on-campus in Stanford Conferences.
Stanford and R&DE are committed to creating and sustaining a diverse environment. R&DE's dedication to promoting diversity, multiculturalism, and inclusion is reflected in our work of providing service excellence to our students. Diversity is more than a commitment-it is foundational to what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us different.
ABOUT MAINTENANCE OPERATIONS & CAPITAL PROJECTS (MCP)
This division supports all R&DE operations and provides strong stewardship of its facilities by delivering daily and preventive maintenance, executing 50-year asset renewal model, managing design and construction of capital and other essential projects, infusing sustainability, safeguarding occupational health and safety, monitoring life-safety systems and after-hours security, overseeing furnishings/fixtures and parts inventory, administering move services and the fleet, managing utilities and waste, ensuring emergency preparedness and business continuity, and providing space and property administration.
JOB PURPOSE:
- Oversee and manage mechanical, electrical, plumbing, and related contracts for performing maintenance and repair work on these systems.
- Maintenance Operations executes its work through a combination of self-performed tasks utilizing staff and the use of contract services for specialty trades/services, some larger repair projects, for peak period service demand coverage, back-up coverage for emergency response.
- Maintenance has approximately 90 annual blanket contracts for various services plus handles a number of stand-alone larger repair project POs each year to meet our operational needs.
CORE DUTIES*:
- Coordinate daily activities of assigned shop(s), including scheduling and assigning work to staff and directing and leading workers in completing assigned work; monitoring work and project activity progress, making necessary changes; completing performance evaluations of assigned staff; performing quality assurance checks, and coordinating health and safety programs and training.
- Track budget for area of responsibility, and provide time and workforce needs and estimates to higher level management based on cost analyses, ensuring work is completed according to stipulated price and agreement.
- Implement, interpret, and manage policies and procedures pertaining to operations and facilities management.
- Manage service contracts as applicable.
- Coordinate activities, construction, and renovation with Stanford's staff, subcontractors, and/or vendors. Support assigned project activities; ensure compliance with larger unit goals.
- Setting up contracts for MEP services - contacting contractors, scheduling interviews for new potential contractors, working with Vendor Management to set up compliant purchase orders for services; check compliance requirements are met for performing work on campus.
- Work with individual trade shop managers on specific specialty trade contract needs, documenting desired work scope, monitoring performance of each contractor, scheduling of work, coordination with facilities occupants to allow entry to perform work.
- Receiving requests for contracted services
- Working with the requesting shop manager for scope, bids, timing
- Scheduling the work with the vendor and building manager
- Logging each service use occurrence on individual tracking spreadsheets for each contract service provider linking to work orders
- Ensure timely invoice approval.
- Drawing down the balance on each contract as work is completed/invoices paid.
- Working with Maintenance Business Operations Administrator in identifying need for additional funding on each contract if/when needed as balances are drawn down.
- Working with the maintenance team on adding or dropping contract service providers based on their performance, pricing, responsiveness.
* - Other duties may also be assigned.
ADDITIONAL DUTIES:
- Provide reciprocal back-up coverage during absences for the Assistant Manager, Contract Services - Structural Trades and Labor Services
- Provide back-up coverage for other managers during absences.
- Function as part of the Duty Supervisor team for after-hours issue resolution
- Function as part of the Maintenance Operations Management Team in organizational planning, goal setting, metrics reporting
MINIMUM REQUIREMENTS:
Education & Experience:
A combination of education, training and experience performing responsibilities similar to those listed above.
Knowledge, Skills and Abilities:
- Ability to coordinate daily activities including work scheduling, quality assurance, program validation, monitoring of maintenance activities, and supervision of personnel.
- Demonstrated experience working with subcontractors/vendors and demonstrated ability to monitor project activities and ensure compliance with internal/external regulations.
- Demonstrated experience analyzing and interpreting policies.
- Knowledge of environmental and safety rules, regulations, and policies. Ability to conduct job site inspections to ensure compliance.
- Ability to follow written and verbal directions and communicate those instructions to others.
- Excellent computer skills
Additional Knowledge, Skills and Abilities Considered Highly Desirable:
- Demonstrated knowledge of the building trades, their respective roles, operation, and maintenance for building systems.
- Demonstrated ability to communicate effectively verbally and in writing, including developing spreadsheets or other documents to clearly convey information.
Certifications and Licenses:
- none
Additional Certifications and Licenses Considered Highly Desirable:
- Proficiency certifications in specific, relevant computer applications
DESIRED REQUIREMENTS*:
- Ability to promote diversity, multiculturalism, and inclusion in the execution of role.
- Successfully combine hard (e.g., technical knowledge, critical and analytical thinking, problem solving) and soft skills (e.g., people skills, communication, such as active listening, interpersonal and intrapersonal relationship
- Demonstrates effective emotional intelligence, especially in situations with time constraints.
- Understands multiple cultural frameworks, values, and norms.
- Negotiates and facilitates through cultural differences, conflicts, tensions, or misunderstandings.
PHYSICAL REQUIREMENTS*:
- Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds.
- Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds.
- Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
WORKING CONDITIONS:
- Requires 24-hour response availability seven days per week for emergency situations.
- May be exposed to noise > 80dB TWA.
- May working at heights 4 - 10 ft.
WORK STANDARDS:
- Interpersonal Skills: Demonstrates the ability to work well with Stanford's colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
This role is designated as essential and requires incumbents to report to the worksite. Telecommute is not an option for this role.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
'Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.'
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Background Check: Final offers of employment are contingent upon successful completion of national criminal background check, national sex offender registry search and, where applicable, a credit check and/or driving record
To be considered for this position please visit our web site and apply on line at the following link: https://apptrkr.com/2766706
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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About Stanford University
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 12000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford is an equal empl...oyment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford also welcomes applications from others who would bring additional dimensions to the University’s research, teaching and clinical missions.
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