Career Center
Job Seekers, Welcome to CBIA Career Center
Search Filters
Use this area to filter your search results. Each filter option allows for multiple selections.
University of California Berkeley
Berkeley, California
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
MemorialCare Health System
Laguna Hills, California
NEW! NEW!
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
NEW! NEW!
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
NEW! NEW!
NEW! NEW!
Stanford Children's Health - Lucile Packard Children's Hospital
Palo Alto, California
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
City of Glendale - Glendale Water & Power
Glendale, California
NEW! NEW!
NEW! NEW!
NEW! NEW!
NEW! NEW!
Loading... Please wait.
Job Saved
Save Job
Classroom Reservation Specialist (4722C), Office of the Registrar - 34468
University of California Berkeley
Details
Posted: 20-Apr-22
Location: Berkeley, California
Type: Full-time
Salary: Open
Categories:
Information Technology
Internal Number: 3018360
Classroom Reservation Specialist (4722C), Office of the Registrar - 34468
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Departmental Overview
The goal of the Office of the Registrar (OR) is to connect our outstanding students with the campus's incredible curriculum and faculty. We are stewards for mission-critical student records that support operations throughout the campus, as well as data that supports decision-making and reporting. We interpret and implement the academic and administrative policies of the campus in the areas of student registration and enrollment, produce the catalog of courses and curriculum, manage classrooms and scheduling, maintain student records including grades and graduation, and provide FERPA training.
The Office of the Registrar provides critical services that support:
Navigation: Develop public-facing enrollment planning tools featuring class searches by major requirements, open seats, instructor, waitlists and enrollment restrictions.
Discovery: Promote Suggested Classes on Twitter, highlighting under-enrolled classes; Support new academic opportunities and international programs.
Student Experience: Empower students with information on veterans' benefits, preferred name, degree completion, and policies.
The Office of the Registrar supports students, alumni, faculty, and staff. We are responsible for:
- Class enrollment & registration
- Fee assessment
- Verification of registration & graduation
- Diplomas and transcripts
- Preservation & privacy of student records
- Berkeley Academic Guide and Class Schedule
- Reservations for 200+ classrooms
- Residency determination for tuition purposes
- Aiding US veterans and service members
- Cross-registration & cross-campus enrollment
- Supporting new programs and initiatives
- Planning for future campus needs
- Ensure integrity of data that is shared across campus
Application Review Date
The First Review Date for this job is: May 3, 2022.
Responsibilities
Classroom Event Reservation Scheduling
General Assignment Classroom
- Oversee the process for reservations of over 20,000 reservations annually in the 200+ general assignment classrooms from academic and administrative departments and student group organizations.
- Determines room assignments and adjustments, compliance and receipt of all required documents.
- Work with campus partners and students to coordinate large or complex events and devises creative solutions for unusual situations.
- Analyze reservation requests to ensure conformance with university and Office of the Registrar scheduling policies.
- Participate in the development of organizational procedures and establishment of scheduling policies and timelines.
- Utilize available technology, including email and Salesforce CRM, composes and edits correspondence to notify room users on all aspects of the special event scheduling policies.
- Manage Salesforce and UC department email account.
Work-Study Supervision/Delegation
- Responsible for supervising three to four classroom reservation student workers in all logistics and coordination of campus reservations and events.
- Responsible for hiring and training student staff, managing performance outcomes, and assisting with performance issues.
- Responsible for creating student work schedules for all shifts.
- Adjusts work schedules for vacancies, absences and is responsible for ensuring full staffing.
- Delegation daily operations and preparation of daily tasks, projects, and classroom management work.
Program Development
- Work with Associate Registrar and analyst to understand areas of improvement for the classroom reservation process.
- Provides input on operational business processes and summarizes needs and areas of improvement.
- Develop program performance objectives and measurable outcomes.
- Implement an outreach plan according to program needs and goals for expansion.
Office Administration
- Submit and track work orders for weekend events; tracks payments and purchase orders.
- Keep a detailed account of all large events through completion; delegates work tasks to student workers.
- Assist analyst with updating classroom databases, including both 25Live and Campus Solutions.
Long Range Planning and Policy Recommendations
- Participates in long-range planning for future academic terms that ensure the campus classroom supply meets the demand when campus events such as seismic construction or expanded enrollment will impact the general assignment classroom inventory.
- Determines when scheduling problems require procedural, organizational, or policy changes to maintain or improve the efficiency of the scheduling process and the utilization of general assignment classrooms.
- Develops recommendations for consideration and approval by the CCCPM.
- Other duties as assigned including backup to academic scheduling and classroom management.
Required Qualifications
- Ability to develop and maintain a positive working relationship with staff on a broad range of levels and to work productively as a member of a team.
- Demonstrated organizational skills, attention to detail, and accuracy.
- Ability to and/or ability to learn how to maintain confidentiality and security of student records, following confidentiality rules established by FERPA, the state of California, and the University.
- Experience in working in a high-volume transactional environment.
- Intermediate computing and applications knowledge of desktop and business/technical support systems.
- Ability to use multiple systems and learn new software quickly.
- Ability to maintain online forms and workflows.
- Strong oral and written communication skills.
- Ability to handle frequent interruptions and still meet competing deadlines.
- Skill in establishing priorities and handling multiple projects simultaneously while maintaining a high level of accuracy.
- Ability to interpret and implement policies and established procedures.
- Strong interpersonal skills with the ability to communicate and interact with a diverse population effectively and diplomatically.
- Excellent customer service skills with the ability to interact effectively with students, faculty, and administrative staff while displaying professionalism and tact.
- Demonstrate the ability to work both independently and as part of a team.
- Ability to research and resolve problems independently.
- Ability to adapt to changing environment, priorities, and procedures.
- Self-motivated, willingness to learn, and takes initiative to improve the quality of service.
- Intermediate to advanced knowledge of MS office suite applications, including Word, Excel, etc.
Education
- High School diploma or GED and/or equivalent training or experience.
Preferred Qualifications
- Demonstrated proficiency with and/or ability to learn common campus-specific computer applications, including 25Live, Campus Solutions, and Salesforce.
- Comprehensive knowledge of and experience with and/or ability to learn the campus classroom inventory (both general assignment classrooms and departmentally controlled space) the Class Schedule Database, and policies and procedures that govern general assignment classroom allocation for instruction, final examinations, and special events.
- Experience working in a confidential university environment and/or equivalent training or experience.
- Knowledge of and/or ability to learn UC policy and procedures.
Salary & Benefits
- This is a full-time (40 hours/week), non-exempt, career position, eligible for full UC benefits.
- This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience within the range of $27.46 - $29.40 (Step 4.0 - 7.0).
- For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
How to Apply
Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.
Other Information
- This is a hybrid position, with 50% remote work eligibility.
- This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
https://www.eeoc.gov/sites/
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=34468&PostingSeq=1
Copyright 2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-96814accc49b0d4697294ae3d55852a1
About University of California Berkeley
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.
More Jobs from This Employer
https://careers.cbia.org/jobs/16679238/classroom-reservation-specialist-4722c-office-of-the-registrar-34468
Loading. Please wait.
Powered By
For assistance please contact Customer Service at 888.491.8833 x 1629 |
candidatesupport@naylor.com
