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Sustainability & Zero Waste Contract and Operations Supervisor

Stanford University

Details

Posted: 20-Jul-22

Location: Stanford, California

Type: Full-time

Salary: Open

Internal Number: 95387

Welcome to Land, Buildings & Real Estate

Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university's academic mission, as well as preserving and enhancing Stanford's 8,180 acres, and pride ourselves on supporting the teaching and research of the university as "Caretakers of a Legacy."

The Department of Sustainability and Energy Management (SEM) brings an integrated and deliberate focus to campus sustainability. The department works to advance sustainability in campus operations, optimizing and prioritizing efficiency in all aspects of campus life, from resource and utility management to transportation and community behavior. SEM develops strategic, long-term goals that help reduce Stanford's environmental impact, supporting the university's mission.

Building upon successful energy, water and transportation operational sustainability initiatives, Sustainability and Energy Management (SEM) has joined waste operations and zero waste planning and implementation under the Office of Sustainability to achieve the University's goal of Zero Waste by 2030.

So, what is the opportunity?
We are looking for a Sustainability and Zero Waste Contracts and Operations Supervisor to bring creativity, an innovative mindset, and attention to detail to supervise and manage the waste hauling contract to deliver excellent customer service and operational success while achieving Stanford's Long-Range Vision of Zero Waste.

Hybrid Work Schedule

What you will do in this role:

The Supervisor leads and manages programs and functions under minimal supervision. This position is responsible for the management of the waste hauling contract and other sustainability and/or waste related contracts with the highest level of customer service to the campus and is responsible for overseeing vendors for contract compliance, auditing service levels and billings, approving service level changes, and investigating service issues.
This position collaborates with campus departments including Buildings and Grounds Maintenance, Residential & Dining Enterprises, and others and work with the Zero Waste Systems Manager and the Zero Waste and Communication Specialist to reduce contamination in loads and find opportunities to reduce waste.
The incumbent will have adept analytical skills to evaluate these efforts and understand emerging technologies that can advance campus programs and engage the campus community to help us achieve the University's goal of Zero Waste by 2030.

The Sustainability and Zero Waste Contracts and Operations Supervisor is responsible for but not limited to the following:

Lead the coordination, planning and operations for the waste hauling contract and other sustainability and waste related contracts to deliver excellent customer service and achieve success on zero waste targets. (40%)
Develop and improve the contract management protocols and procedures. Use creativity, innovation, data, and analysis to continually evaluate programs, functions, policies, and procedures. (30%)
Serve as liaison for Zero Waste and the Office of Sustainability to hauler and represent the hauler program or function with internal stakeholders. (15%)
Develop and manage budget with cost effectiveness, efficiency and zero waste strategies in mind. (5%)
Collaborate with others and provide training to ensure that the campus community is educated, aware, and continually improving their behavior to achieve Zero Waste and sustainability goals. (10%)
Other duties as may also be assigned.

To be successful in this role you must bring:

Bachelor's degree and (five)- (5) years of relevant experience, or combination of education and relevant experience with contract management, operations, and customer service.
Contract management experience with $8-$15 million with multi stakeholders.
Operations and logistics experience.
Customer service experience in a multi-stakeholder environment.
Interest in in sustainability and/or zero waste field
Must be inquisitive and self-driven.
Ability to forge and maintain strategic partnerships across a complex institution.
Must have the ability to pay attention to details.
Strong writing and data analysis and reporting skills.
Demonstrated skill in the use of spreadsheets, database programs, and word processing programs.

Strongly Preferred Qualifications:

Demonstrated ability to develop and meet budget goals.
Demonstrated curiosity and the ability to bring projects to fruition.
Able to plan and execute projects on a timeline with moderate or little supervision.
Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
High degree of discretion and judgement.
High degree of energy and initiative, with the ability to work both independently and as part of a team.
Excellent interpersonal, written and oral communication skills.
Experience working in an environmental/academic setting.
Finance background a plus.
Academic and/or professional experience in sustainability and/or zero waste.
Zero Waste certifications such as CRRA/SWANA or TRUE a plus.
A balanced sense of environmental stewardship.
Familiarity with higher education organizational and operational structures, ability to objectively think through impact of initiatives in an institutional setting, a plus.

Additional Information:
Physical Requirements*:

Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds.
Frequent use of cell phone.
Frequently stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds.
Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Working Conditions

Occasional work on weekends and evenings.
Work involves long hours of standing and sustained communications/dialogue.
May work in mechanical equipment rooms, kitchens, waste management areas, construction sites.
Travel, local and non-local.

Work Standards

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Passionate about working in an organization that values and promotes diversity, equity, inclusion and belonging (DEIB), and employs ant-racist practices and principles in the workplace.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

Want to know more about this role?
Core Administrators Duties:

Lead the planning and operations for programs or functions that have significant business, regulatory and/or technical challenges requiring subject matter expertise.
Evaluate programs or functions, policies and procedures. Identify issues, and develop alternative solutions which may include changes to programs, policies and procedures.
Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function.
Represent the program or function within the department, unit or school. Commit resources and provide information and/or training. Represent the program or function at the university level and/or to external/internal stakeholders and constituencies.
Manage and contribute to the development of outreach strategy that may include relationship development, communications and compliance.
May develop and/or oversee budgets; manage, finances including monitoring, analyzing, forecasting, and reporting.
Assess training needs and may develop associated training.
May direct and/or supervise staff.

Stanford is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory for all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

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About Stanford University

Why work at Stanford?Stanford University has changed the world, over and over again.We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment. How will it change you?

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