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Technical Training and Development Manager

Stanford University

Details

Posted: 30-Nov-22

Location: Stanford, California

Type: Full-time

Salary: Open

Internal Number: 95492

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.

"Students (Customers) First" is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE,"Excellence is defined by aligning our strategic goals and performance with our vision."

ABOUT MAINTENANCE OPERATIONS & CAPITAL PROJECTS (MCP)

This division supports all R&DE operations and provides strong stewardship of its facilities by delivering daily and preventive maintenance, executing 50-year asset renewal model, managing design and construction of capital and other essential projects, infusing sustainability, safeguarding occupational health and safety, monitoring life-safety systems and after-hours security, overseeing furnishings/fixtures and parts inventory, administering move services and the fleet, managing utilities and waste, ensuring emergency preparedness and business continuity, and providing space and property administration.

JOB PURPOSE:

Operate independently to plan, develop, and execute one or more learning projects. Deliver learning solutions (training and coaching).

CORE DUTIES:

Plan and implement specific programs and projects.
Deploy measurement system to track and report progress on talent management to university management.
Provide consultation to academic and/or business unit management on adoption, customization, implementation, and measurement of effectiveness.
Provide coaching for employees/program participants.
Support the university-wide effort in the definition of Stanford best practices for employee satisfaction and engagement.
Present at professional conferences with the intent of building Stanford's reputation for leading-edge talent management practices as the best-led, best-managed university in the world.

Additional Core Duties:

Identify, procure, schedule, and manage external and internal subject matter experts and vendors to provide technical training for various maintenance operations, safety training, and other areas.
Record, track, and report on training, certifications, and other employee metrics in various databases.
Collaborate with various university departments to meet goals, identify synergy in initiatives, and share best practices.
Develop and deliver onboarding training to new staff.
Participate in and champion diversity, equity, inclusion, and belonging initiatives.
Identify opportunities and resources for career development for all staff.

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree and three years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

Possess leading subject matter expertise on talent management problems and practices; advise and make recommendations to university and/or school/unit senior management teams.
Demonstrated ability to establish a strong partnership with the senior human resources partners and other members of the management team.
Expertise and experience developing and implementing effective talent management solutions, including workforce planning, learning and development, performance management, and organizational effectiveness.
Strong program/project management skills and experience.
Ability to build the confidence of others through open communication and respectful behavior.
Ability to connect with customers, partners, suppliers, and colleagues across functions to achieve significant results.

Certifications and Licenses:

None

PHYSICAL REQUIREMENTS*:

Frequently stand/walk, sit, perform desk based computer tasks, use a telephone, and grasp lightly/fine manipulation.
Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork, lift/carry/push/pull objects that weigh up to 10 pounds.
Rarely kneel/crawl, operate foot and/or hand controls.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

Travel on campus to schools/units.

WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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About Stanford University

Why work at Stanford?Stanford University has changed the world, over and over again.We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment. How will it change you?

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