We’re seeking a self-motivated, customer-oriented, deadline-driven individual with:

• Bachelor’s Degree in Business Administration, Health Care or equivalent work experience 
• Minimum of seven years of Health Plan claims adjudication and provider contract configuration/analysis required
• Minimum of three years of experience specific to Epic/Tapestry system claims adjudication and provider contract configuration required
• Experience in leading, facilitating, and implementing configuration to support new programs and/or projects required
• Must have or acquire required EPIC certifications to support the applications. Manager will be required to achieve certification within 12 months of start date
• Tapestry Certifications highly preferred
• Good understanding of Information Technology practices and Project Management techniques
• Minimum three years of relevant IT or healthcare experience, with a track record of growth
• Superior organizational ability to plan, execute and complete application projects of medium size 
• Ability to mentor staff with technical and business-related matters
• Ability to work with ease with a variety of individuals
• Ability to provide superior customer service
• Ability to demonstrate cooperation, teamwork and constructive conflict resolution
• Must be able to appropriately document application changes
• Conduct staff evaluations and develop follow-up actions as needed
• Experience working in a distributed work environment
• Strong communication and facilitation skills across all mediums (email, phone, telepresence, etc.) and all levels of an organization.
• Demonstrated experience managing without authority and managing up.
• Must possess strong technical experience and background working within an EMR; Epic preferred.
• Must possess a working knowledge of operational workflow and/or settings of business area(s) where application is used
• Demonstrated ability and experience in managing expectations across all levels of an organization
• Ability to assess business needs and scope and translate into technical requirements