Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university's academic mission, as well as preserving and enhancing Stanford's 8,180 acres, and pride ourselves on supporting the teaching and research of the university as "Caretakers of a LEGACY."
Department Introduction:
Stanford Transportation, a division of Land, Building, and Real Estate at Stanford University, aims to provide safe, reliable, and innovative sustainable transportation and parking solutions to the Stanford community. The department comprises several operational units including Retail, Customer Systems and Data Analysis, Marguerite (the shuttle service), Transit Demand Management, Bicycles, Communications, and Parking Operations.
Parking Operations is responsible for maintaining over 18,000 parking spaces across Stanford's historic main campus and the Stanford Redwood City Campus, distributed across more than 100 lots, six multi-level underground garages, and five above-ground garages. Additionally, the department manages 200 electric vehicle charging stations and event parking. Parking enforcement utilizes License Plate Recognition (LPR) technology to manage and enforce parking efficiently.
Job Purpose
Provide operational and administrative support to Parking Operations with limited supervision. Responsible for field-based program execution, data collection and tracking, stakeholder coordination, and logistical support across Stanford Transportation initiatives. May coordinate the work of support staff or student workers in connection with specific programs.
What you will do in this role:
Conduct field surveys and zone-based parking utilization scans while maintaining structured data logs, analyze parking usage to identify trends, occupancy, and turnover patterns, and support capacity planning by forecasting demand and developing data-driven recommendations on supply, allocation, and utilization, with findings communicated through reports and presentations to management.
Maintain and manage contractor and authorized vehicle license plate identifier records, ensuring accuracy through coordination with enforcement and customer service teams, while preparing and issuing construction-related parking identifiers in alignment with program requirements, and overseeing construction parking operations including stakeholder coordination, location planning, and signage management.
Coordinate the setup and ongoing administration of the residential vehicle storage program, including participant recordkeeping, space preparation, and program documentation.
Participate in bi-weekly facility inspections to identify safety issues, signage deficiencies, and maintenance needs; document findings and track resolution.
Deploy and remove event and enforcement signage; maintain a sign log to ensure accurate coordination across departments.
Respond to residential parking suspension inquiries within the same business day; maintain request logs and coordinate implementation with enforcement personnel.
Maintain contractor license plate identifier records and coordinate with enforcement and retail teams to ensure accuracy in the field.
Coordinate and support biannual cordon counts, utilization studies, and space reallocation initiatives through field data collection and logistical execution.
Coordinate construction project parking, including negotiating locations with project managers, preparing identifiers, and managing signage.
Manage campus Zipcar spaces, Bus and DisGo designated parking, and departmental storage areas in collaboration with internal partners.
Respond to incoming inquiries via phone and email, routing to appropriate teams and maintaining collaborative relationships with campus stakeholders.
Document procedures, field outcomes, and program notes in shared platforms to support cross-team alignment.
Prepare for and actively participate in team meetings and one-on-one sessions; complete annual goals, mid-year check-ins, and self-evaluations in accordance with university guidelines.
Education & Experience: High school diploma and four years of relevant experience in parking operations, transportation, facilities, or a related administrative field, or a combination of education and equivalent experience.
Knowledge, Skills and Abilities:
Proficiency with office software, email applications, and data tracking tools such as Excel, Smartsheet, or equivalent.
Demonstrated ability to follow through and complete projects with limited supervision.
Strong organizational skills with attention to detail and accuracy in data entry and recordkeeping.
Clear verbal and written communication skills with a professional, service-oriented approach.
Ability to prioritize, manage multiple concurrent tasks, and adapt to shifting operational needs.
Ability to take initiative and exercise sound independent judgment in day-to-day decisions.
Valid California driver's license with a clean driving record.
Experience using data analysis or statistical tools, with a strong emphasis on accuracy and attention to detail in data entry and recordkeeping.
Prior experience in parking operations or facilities management is preferred.
Additional Information:
Certificates and Licenses Require:
Must possess and maintain a valid California non-commercial Class C Driver's License.
PHYSICAL REQUIREMENTS*:
Constantly perform desk-based computer tasks.
Frequently sitting.
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
Ability to drive day or night.
Rarely twist/bend/stoop/squat, kneel/crawl.
* Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
WORK STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
When conducting university business, must comply with California Vehicle Code and Stanford University driving requirements.
Pay Range:
The expected pay range for this position is $39.20 to $43.69 per hour.
Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Why Stanford is for you:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Why work at Stanford?Stanford University has changed the world, over and over again.We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment. How will it change you?
